450 E Spring St, Unit 1, Long Beach, California, 90806
Patients consistently praise the physicians for their deep empathy, thoroughness, and genuine care. While the doctors are highly regarded, the front desk and administrative staff frequently receive complaints for being rude or unhelpful. It is a teaching facility, so patients should expect to see different residents, but the quality of medical advice remains a major highlight.
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Use the MyChart app for messaging your doctor directly, as it is often more effective than calling the front desk.
✓ What Works Well
✗ Areas to Improve
Dr. Barnes is a total gem.
The doctors are great, but the front office needs a serious attitude adjustment.
Wait times for appointments are way too long.