4050 Barranca Pkwy, Suite 200, Irvine, California, 92604
MemorialCare Medical Group in Irvine is a large system that offers efficient, coordinated care. Many patients appreciate the convenience of having labs and specialists in the same building. However, there are significant complaints about administrative issues, including billing errors, difficulty scheduling, and rude front-desk staff. While the clinical care is often highly rated, the administrative experience can be a major source of frustration.
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Use the MyChart app for scheduling and paperwork to minimize interactions with the front desk.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the staff is awful.
I love the convenience of the MemorialCare system.
I've had nothing but trouble with their billing department.