Memphis Oral and Maxillofacial Surgery Group
1251 Wesley Dr, Memphis, Tennessee, 38116
Patients are highly satisfied with the surgical outcomes and the bedside manner of the doctors, often describing them as compassionate and skilled. However, the administrative side of the practice, particularly the front desk and phone staff, is a major pain point. Many reviewers report long hold times and rude interactions, which detracts from the otherwise excellent clinical care.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching them by phone, try visiting in person to handle scheduling or billing issues.
✓ What Works Well
- Excellent surgical outcomes
- Compassionate doctors
- Comfortable office environment
✗ Areas to Improve
- Rude front desk staff
- Difficult to reach by phone
- Billing and insurance confusion
- Why are you still using paper prescriptions?
- How can I get a human on the phone?
- Are there hidden charges after the procedure?
The doctors are top-tier, but the office staff needs a serious overhaul.
Great experience once you get past the front desk.
They really know how to make you feel at ease during surgery.
- Category Health & Medical
- City Memphis
- State Tennessee
- Postcode 38116
- Country United States
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