Memphis Street Pediatrics
2301 E Allegheny Ave, Suite 203, Philadelphia, Pennsylvania, 19134
The clinical care provided by Dr. McDonald is widely celebrated, with many families staying for decades. However, the administrative side is a major pain point. Patients report extreme difficulty reaching the office by phone and describe the front desk staff as rude and unhelpful, which severely impacts the overall experience.
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✓ What Works Well
- Exceptional pediatric care
- Long-term patient loyalty
- Warm doctor-patient relationships
✗ Areas to Improve
- Impossible to reach by phone
- Rude front desk staff
- Poor administrative follow-up
- Why is it so hard to get an appointment?
- Are they accepting new patients?
Dr. McDonald is a gem, but the office staff is a nightmare.
Great doctor, terrible communication.
Don't expect a call back.
- Category Health & Medical
- City Philadelphia
- State Pennsylvania
- Postcode 19134
- Country United States
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