Menocal Family Practice
1050 Key Pkwy, Suite 102, Frederick, Maryland, 21702
Patients often express frustration with the administrative side of this practice, citing long wait times and difficulty reaching staff by phone. While many patients appreciate the care provided by the physicians and nurse practitioners, the operational challenges frequently overshadow the medical experience. It is a busy office where patients often feel rushed.
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Bring a book and plan for a long wait; the medical care is worth it if you have the patience.
✓ What Works Well
- Knowledgeable physicians
- Good care for chronic issues
- Convenient on-site labs
✗ Areas to Improve
- Excessive wait times
- Phones rarely answered
- Disorganized records
- Why is the wait so long?
- Can I get my records sent to another doctor?
- Why don't they return calls?
Great doctors, terrible front office
Expect to wait at least an hour
Hard to get prescriptions refilled
- Category Health & Medical
- City Frederick
- State Maryland
- Postcode 21702
- Country United States
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