Mercer Smiles Family Dentistry | Implant, Oral Surgery, and Cosmetic Dentist in Robbinsville Township
17 Main St, Suite 301, Robbinsville Township, New Jersey, 08691
Mercer Smiles is a modern, high-tech office that many patients love for its comfort and friendly staff. However, there is a recurring theme of aggressive upselling and billing confusion that has left some patients feeling like they are being taken advantage of.
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Always ask for a written treatment plan and verify coverage with your insurance company before agreeing to any major work.
✓ What Works Well
- Modern facility and equipment
- Friendly and welcoming staff
- Comfortable environment
✗ Areas to Improve
- Aggressive upselling of procedures
- Billing and insurance confusion
- Inconsistent communication
- Are these procedures actually necessary?
- Why is the billing so confusing?
The office is beautiful and the staff is great.
They push for expensive treatments I don't need.
I feel like a number, not a patient.
- Category Health & Medical
- City Robbinsville Township
- State New Jersey
- Postcode 08691
- Country United States
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