Mercer Spring
215 Miami Ave, Trenton, New Jersey, 08610
Mercer Spring has a very mixed reputation. While some customers appreciate their expertise in suspension and heavy-duty parts, there are numerous reports of poor communication, unfriendly staff, and botched repairs. Many customers feel they have been overcharged for work that wasn't done or didn't fix the problem. It is a shop that requires caution, especially for those seeking routine alignments or general repairs.
We analyze 68 public reviews for Mercer Spring using our data models and filter out spam to highlight only authentic feedback.
If you visit, be very clear about what you want done and ask for a detailed breakdown of any additional recommended repairs.
✓ What Works Well
- Expertise in suspension and heavy-duty parts
- Good selection of parts
- Some staff are knowledgeable
✗ Areas to Improve
- Reports of poor communication and unfriendly staff
- Accusations of overcharging and botched repairs
- Inconsistent repair quality
- Are they honest about repair needs?
- Why are there so many negative reviews?
- Do they stand behind their work?
Hit or miss; depends on the staff.
Be cautious and get a second opinion.
Management can be dismissive.
- Category Automobile
- Neighborhood Trenton
- City Trenton
- State New Jersey
- Postcode 08610
- Country United States
