Merchants Way Dental Care
8324 Merchants Way, #9, Jacksonville, Florida, 32222
This practice has a very loyal following who appreciate the friendly, professional, and thorough care. However, there are significant concerns regarding billing transparency, administrative errors, and aggressive upselling. It is a practice where the clinical experience is often excellent, but the administrative side can be a source of major frustration.
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Always clarify all costs and potential add-ons before any procedure, even routine ones.
✓ What Works Well
- Friendly and professional staff
- Thorough and gentle care
- Modern dental equipment
✗ Areas to Improve
- Serious billing and transparency issues
- Aggressive upselling of services
- Poor administrative communication
- Why was I charged this fee?
- Is this procedure really necessary?
Rachael is a great hygienist
Dr. Fritz is very professional
Be careful with billing policies
- Category Health & Medical
- City Jacksonville
- State Florida
- Postcode 32222
- Country United States
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