12680 Olive Blvd, Suite 300, St. Louis, Missouri, 63141
Mercy Clinic Family Medicine is a polarizing practice. Patients who see established doctors often report excellent, compassionate care. However, the clinic's reliance on residents and a difficult administrative system leads to many complaints about long wait times, poor communication, and difficulty getting prescription refills. It is a place where the quality of care depends heavily on which provider you see.
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Use the MyMercy portal for all communication, as phone lines are often unresponsive.
✓ What Works Well
✗ Areas to Improve
Dr. Verna is amazing, but the office staff makes it hard to stay.
The administrative side is a total dumpster fire.
Great care if you can actually get an appointment.