Health & Medical · Primary Care

Mercy Clinic Primary Care - I Street

4100 SW I St, Suite 200, Bentonville, Arkansas, 72713

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

Mercy Clinic on I Street receives mixed reviews. While many patients praise specific providers like Sarah Keith and Lauren Greenhaw for their compassion and attentiveness, the clinic as a whole is frequently criticized for long wait times, poor communication, and significant issues with the third-party lab services (Quest Diagnostics). Administrative hurdles often overshadow the quality of clinical care.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 82/100
Admin Efficiency 45/100
Pro Tip

If you need lab work, try to schedule it at a different location if possible to avoid the long wait times at the clinic's internal lab.

High provider quality
Poor administrative flow
Pros & Cons

✓ What Works Well

  • Compassionate providers
  • Clean facility
  • Good clinical care

✗ Areas to Improve

  • Long wait times
  • Poor lab service
  • Communication issues
Frequently Asked Questions
  • Why is the lab separate?
  • How do I get a faster appointment?
User Feedback

The doctors are great, but the system is broken.

Quest lab is a nightmare.

Expect to wait a long time.

Location Details
Street: 4100 SW I St, Suite 200
Neighborhood: Bentonville
City: Bentonville
State: Arkansas
Postcode: 72713
Country: United States
Location
4100 SW I St Suite 200, Bentonville, AR 72713
Quick Info
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