Health & Medical · Urgent Care

Mercy-GoHealth Urgent Care

3233 E Sunshine St, Ste 100, Springfield, Missouri, 65804

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

This clinic receives highly polarized reviews. Many patients appreciate the quick, efficient, and friendly care they receive, often highlighting specific providers who are knowledgeable and compassionate. However, there is a significant number of complaints regarding rude staff, dismissive doctors, long wait times, and billing issues. The inconsistency in patient experience is a major theme.

Our Review Process
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Highest rating
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We analyze 76 public reviews for Mercy-GoHealth Urgent Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 50/100
Pro Tip

Check your insurance coverage thoroughly before visiting to avoid unexpected billing issues.

Walk-in availability
Urgent care services
Pros & Cons

✓ What Works Well

  • Quick and efficient service
  • Some providers are very knowledgeable
  • Clean and modern facility

✗ Areas to Improve

  • Inconsistent staff professionalism
  • Long wait times
  • Billing and insurance issues
Frequently Asked Questions
  • Do I need an appointment?
  • What insurance do you accept?
  • How long is the wait?
User Feedback

Great care, but the staff can be rude.

Wait times are unpredictable.

Some doctors are dismissive.