Health & Medical · Emergency Room

Mercy Health - Austintown Medical Center

6252 Mahoning Ave, Austintown, Ohio, 44515

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

This facility is a polarizing choice for local residents. Many patients appreciate the convenience and the care they receive, often citing it as better than downtown alternatives. However, there are significant complaints regarding cleanliness, long wait times, and rude staff interactions. It seems to be a place where the quality of care depends heavily on the specific shift.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
20
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 60/100
Pro Tip

If you have a choice, try to visit during off-peak hours to avoid the worst of the wait times and staff fatigue.

On-site diagnostics
Emergency services
Pros & Cons

✓ What Works Well

  • Convenient location
  • Generally shorter waits than downtown
  • Some very caring individual staff members

✗ Areas to Improve

  • Cleanliness issues in restrooms
  • Inconsistent staff attitude
  • Communication gaps regarding test results
Frequently Asked Questions
  • Is it better than the downtown hospital?
  • Why are the wait times so long?
User Feedback

The care was great, but the facility needs a deep clean.

Staff was hit or miss; some were amazing, others rude.

Good for minor emergencies.

Location Details
Street: 6252 Mahoning Ave
Neighborhood: Austintown
City: Austintown
State: Ohio
Postcode: 44515
Country: United States
Location
6252 Mahoning Ave, Austintown, OH 44515
Quick Info
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