Mercy Health Center of Massillon
Health & Medical · Urgent Care

Mercy Health Center of Massillon

2935 Lincoln Way W, Massillon, Ohio, 44647

Google Maps Updated: 13 May 2026
Authenticity Score: 73/100
About

Mercy Health Center of Massillon has a very mixed reputation. While some patients appreciate the quick lab services and the care from specific doctors like Dr. Vaughn, there are frequent, serious complaints about long wait times, rude staff, and misdiagnoses. The administrative and billing processes are also major sources of frustration for many patients.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 35/100
Pro Tip

If you have a serious concern, consider seeking a second opinion, as some patients have reported misdiagnoses.

Urgent care services
In-house lab
Pros & Cons

✓ What Works Well

  • Quick lab services
  • Some excellent doctors
  • Clean facility

✗ Areas to Improve

  • Long wait times
  • Rude and unprofessional staff
  • Misdiagnosis concerns
Frequently Asked Questions
  • Why is the wait so long?
  • How do I resolve a billing issue?
User Feedback

The doctor is great, but the staff is terrible.

I was misdiagnosed.

Wait times are unacceptable.

Location Details
Street: 2935 Lincoln Way W
Neighborhood: Massillon
City: Massillon
State: Ohio
Postcode: 44647
Country: United States
Location
2935 Lincoln Way W, Massillon, OH 44647
Quick Info
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