Health & Medical · Regional Hospital

Mercy Health - Springfield Regional Medical Center

100 Medical Center Dr, Springfield, Ohio, 45504

Google Maps Updated: 13 May 2026
Authenticity Score: 85/100
About

Experiences at this hospital are highly polarized. Many patients report life-saving, compassionate care from specific nurses and doctors, while others describe significant issues with communication, long wait times, and perceived negligence in the ER. The facility's cleanliness and administrative follow-through are frequent points of contention.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
20
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 78/100
Admin Efficiency 65/100
Pro Tip

If you have a non-emergency concern, try to schedule through the patient portal rather than relying solely on ER walk-ins.

24/7 Emergency services
Specialized surgical units
Pros & Cons

✓ What Works Well

  • Some exceptional, compassionate nursing staff
  • Successful surgical outcomes for many
  • Modern facility amenities

✗ Areas to Improve

  • Long wait times in the Emergency Room
  • Inconsistent communication between departments
  • Reports of dismissive bedside manner from some providers
Frequently Asked Questions
  • What is the current wait time in the ER?
  • How can I request my medical records?
User Feedback

Some staff are angels, others seem to hate their jobs.

The ER is a hit or miss; sometimes great, sometimes a nightmare.

Communication is the biggest hurdle here.

Location Details
Street: 100 Medical Center Dr
Neighborhood: Springfield
City: Springfield
State: Ohio
Postcode: 45504
Country: United States
Location
100 Medical Center Dr, Springfield, OH 45504
Quick Info
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