Health & Medical · Hospital

Mercy Health - St. Charles Hospital

2600 Navarre Ave, Oregon, Ohio, 43616

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

St. Charles Hospital has a very polarized reputation. Many patients have had excellent, life-saving experiences with compassionate staff and skilled doctors. However, there are also numerous, serious complaints regarding poor communication, long wait times, and perceived incompetence in certain departments. It seems to be a facility where your experience can depend heavily on which department you visit.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 45/100
Pro Tip

If you have a choice, research the specific department you need, as experiences can vary significantly across the hospital.

Mixed reviews
Large facility
Pros & Cons

✓ What Works Well

  • Compassionate and skilled staff in some areas
  • Good surgical outcomes
  • Clean and welcoming facilities in some units

✗ Areas to Improve

  • Poor communication and long wait times
  • Inconsistent quality of care
  • Reports of unprofessional behavior
Frequently Asked Questions
  • Why is the wait time so long?
  • How do I file a complaint?
User Feedback

The care was outstanding, but the wait was long.

I had a terrible experience in the ER.

The nurses were great, but the doctors were dismissive.

Location Details
Street: 2600 Navarre Ave
City: Oregon
State: Ohio
Postcode: 43616
Country: United States
Location
2600 Navarre Ave, Oregon, OH 43616
Quick Info
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