Health & Medical · Hospital

Mercy Health - St. Rita's Medical Center

730 W Market St, Lima, Ohio, 45801

Google Maps Updated: 13 May 2026
Authenticity Score: 58/100
About

Mercy Health - St. Rita's Medical Center receives highly varied feedback. Many patients report excellent, compassionate care from nursing and surgical teams, highlighting positive experiences with hip replacements and maternity care. However, there are serious, recurring complaints regarding the ER, including long wait times, poor communication, and concerns about cleanliness and staff professionalism.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
20
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 45/100
Pro Tip

If you are planning an elective surgery, the specialized units often provide a much better experience than the general ER.

Specialized surgical care
Inconsistent ER service
Pros & Cons

✓ What Works Well

  • Excellent nursing and surgical care
  • Compassionate maternity services
  • Good outcomes for elective surgeries

✗ Areas to Improve

  • Long ER wait times
  • Poor communication and follow-up
  • Concerns about cleanliness and food quality
Frequently Asked Questions
  • Is the ER open 24/7?
  • How do I get my medical records?
User Feedback

The nurses are angels.

The ER experience was a nightmare.

Great for surgery, but avoid the ER if possible.

Location Details
Street: 730 W Market St
Neighborhood: Lima
City: Lima
State: Ohio
Postcode: 45801
Country: United States
Location
730 W Market St, Lima, OH 45801
Quick Info
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