Mercy Health Urgent Care, Hamilton
1 N Brookwood Ave, Hamilton, Ohio, 45013
Patients appreciate the quick and efficient care provided by the clinical staff. However, there are frequent complaints about the self-service kiosk system, long wait times, and occasional unprofessional behavior from front-desk staff.
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They offer online check-in, which can help reduce wait times.
✓ What Works Well
- Quick and efficient clinical care
- Friendly and professional nurses
- Clean facility
✗ Areas to Improve
- Frustrating self-service kiosks
- Long wait times
- Occasional unprofessional staff
- Do I have to use the kiosk?
- Are you open for walk-ins?
Clinical staff is great.
The kiosk system is a real pain.
Wait times can be long.
- Category Health & Medical
- City Hamilton
- State Ohio
- Postcode 45013
- Country United States
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