Mercy Health Urgent Care, Waterville
7224 Dutch Rd, Waterville, Ohio, 43566
The clinic has a very mixed reputation. Many patients praise the compassionate and thorough care from specific providers like Judy and Candy. However, there are significant complaints about rude front desk staff, billing issues, and inconsistent care, leading to a polarized experience.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Specific providers like Judy and Candy are highly recommended.
✓ What Works Well
- Compassionate and thorough providers
- Friendly staff (some)
- Clean facility
✗ Areas to Improve
- Rude front desk staff
- Billing issues
- Inconsistent care
- Is the staff friendly?
- Are the providers thorough?
- Is the billing transparent?
Great providers
Front desk needs improvement
Billing needs to be clearer
- Category Health & Medical
- City Waterville
- State Ohio
- Postcode 43566
- Country United States
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