1100 Neal Zick Rd, Willard, Ohio, 44890
Mercy Health Willard Hospital has a mixed reputation. While many patients report excellent care from nurses and surgeons, there are frequent complaints about the ER, specifically regarding dismissive doctors, long wait times, and billing issues. It seems to be a facility where the quality of care depends heavily on the department and the specific provider.
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If you have a billing issue, try to resolve it through a patient advocate rather than the general billing phone line.
✓ What Works Well
✗ Areas to Improve
The nurses are amazing and caring.
The ER doctors need better bedside manner.
Billing is a nightmare.