3125 Dr Russell Smith Way, Carthage, Missouri, 64836
Mercy Hospital Carthage receives mixed reviews. Many patients appreciate the friendly and professional staff, especially in the infusion and physical therapy departments. However, there are significant complaints regarding administrative policies, billing, and occasional rude behavior in the emergency room. It seems to be a reliable facility for scheduled procedures, but the emergency experience can be inconsistent.
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For non-emergency needs, the infusion and physical therapy departments are highly recommended.
✓ What Works Well
✗ Areas to Improve
Great for scheduled procedures.
The ER experience can be hit or miss.
Staff in PT and infusion are top-notch.