Health & Medical · Hospital & ER

Mercy Medical Center Mt. Shasta

914 Pine St, Mt Shasta, California, 96067

Google Maps Updated: 13 May 2026
Authenticity Score: 72/100
About

Reviews for Mercy Medical Center are polarized. Many patients praise the surgical and ER staff for life-saving care and professionalism. However, a significant number of reviews highlight major issues with communication, billing transparency, and perceived dismissiveness from certain doctors. It is a vital local resource, but experiences vary wildly.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
20
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 55/100
Pro Tip

Always request an itemized bill if you have concerns about charges.

24/7 Emergency Services
Outpatient surgery available
Pros & Cons

✓ What Works Well

  • Life-saving emergency care
  • Professional surgical staff
  • Convenient local facility

✗ Areas to Improve

  • Billing transparency issues
  • Inconsistent communication
  • Long wait times in ER
Frequently Asked Questions
  • How do I get an itemized bill?
  • Is the ER busy right now?
User Feedback

They saved my life.

The billing department is predatory.

Communication needs improvement.

Location Details
Street: 914 Pine St
City: Mt Shasta
State: California
Postcode: 96067
Country: United States
Location
914 Pine St, Mt Shasta, CA 96067
Quick Info
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