MercyOne Indianola Urgent Care
2006 N 4th St, Suite 200, Indianola, Iowa, 50125
The practice receives mixed reviews. Many patients praise the medical care, noting that providers like Dr. Hatchitt are attentive and knowledgeable. However, there is significant frustration regarding administrative practices, including difficulty reaching the office by phone, billing errors, and long wait times. Some patients feel that the office is poorly managed and that the staff lacks professionalism.
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Call ahead to confirm they are accepting walk-ins, as they sometimes pause services for emergencies.
✓ What Works Well
- Attentive and knowledgeable doctors
- Friendly and professional clinical staff
- Convenient location
✗ Areas to Improve
- Difficulty reaching office by phone
- Billing and scheduling issues
- Long wait times
- Why can't I get a response from the office?
- How do I get a referral?
Great doctors, but the front office is a nightmare.
They are very professional, but the wait times are long.
Dr. Hatchitt is amazing, but the office staff is hard to reach.
- Category Health & Medical
- City Indianola
- State Iowa
- Postcode 50125
- Country United States
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