204 N 4th Ave E, Newton, Iowa, 50208
MercyOne Newton Medical Center has a very polarized reputation. Some patients report excellent, life-saving care and praise the nursing staff. However, there are numerous, severe complaints regarding the ER, including long wait times, lack of communication, and perceived neglect. Many residents feel the quality of care has declined significantly, leading them to seek medical help in other towns.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a non-life-threatening emergency, consider other options if possible, as ER wait times can be extreme.
✓ What Works Well
✗ Areas to Improve
They saved my mom's life.
The ER is a nightmare.
Quality has declined.