MercyOne Pleasant Hill Family Medicine
5900 E University Ave, Ste 100, Pleasant Hill, Iowa, 50327
MercyOne Pleasant Hill Family Medicine faces significant criticism regarding its administrative operations. Patients frequently report long wait times, difficulty reaching the office by phone, and billing errors. While some patients appreciate their individual doctors, the overall clinic experience is often described as frustrating and unprofessional due to the front desk staff and communication issues.
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If you can't reach them by phone, consider visiting in person to schedule appointments.
✓ What Works Well
- Some excellent doctors
- Convenient location
✗ Areas to Improve
- Poor phone communication
- Long wait times
- Rude front desk staff
- Why can't I reach anyone by phone?
- How do I get my lab results?
I love my doctor, but the office is a mess.
Impossible to get an answer on the phone.
The front desk staff is rude.
- Category Health & Medical
- City Pleasant Hill
- State Iowa
- Postcode 50327
- Country United States
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