Meritus Health
11116 Medical Campus Rd, Hagerstown, Maryland, 21742
This hospital has a very polarized reputation. While some patients have had excellent experiences with surgery and labor/delivery, there are numerous, severe complaints about the emergency room, including extremely long wait times, dismissive staff, and poor communication. It seems to be a place where the quality of care is highly inconsistent.
We analyze 74 public reviews for Meritus Health using our data models and filter out spam to highlight only authentic feedback.
If you have a non-life-threatening emergency, consider other options if possible, as the ER wait times can be excessive.
✓ What Works Well
- Excellent surgical care
- Great labor and delivery staff
- Clean and modern facility
✗ Areas to Improve
- Extremely long ER wait times
- Dismissive and rude staff
- Poor communication
- How long is the ER wait?
- Do you accept my insurance?
- How do I file a complaint?
ER experience was a nightmare.
Surgery team was fantastic.
Communication needs major improvement.
- Category Health & Medical
- Neighborhood Hagerstown
- City Hagerstown
- State Maryland
- Postcode 21742
- Country United States
