Mertens Rooftop
35 Oakes St SW, Fifth Floor, Grand Rapids, Michigan, 49503
Folks love the killer views and the vibe, but the service is a total rollercoaster. When the staff is on, they are spot on, but many guests feel ignored or frustrated by long waits. The food gets mixed reviews, with some calling it bland or overpriced. It is a popular spot, so expect a crowd and maybe a wait. Overall, it is a great place for a drink if you catch them on a good day.
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Go for the drinks and appetizers; the main menu often disappoints compared to the price.
✓ What Works Well
- Stunning city skyline views
- Great cocktail selection
- Friendly staff when they are present
✗ Areas to Improve
- Inconsistent service speed
- Overpriced food items
- Confusing reservation process
- Is the rooftop open in winter?
- Do I need a reservation for the rooftop?
- Is the food worth the price?
The view is the main draw here.
Service can be hit or miss depending on the day.
The poutine is more like loaded fries.
- Category Hospitality
- City Grand Rapids
- State Michigan
- Postcode 49503
- Country United States
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