1515 Lake Lansing Rd, # A, Lansing, Michigan, 48912
Patients have mixed feelings about this clinic. While some praise the doctors for their expertise and the front desk for being warm, many others report feeling rushed and dismissed. There is a recurring complaint about long wait times and poor communication regarding billing and insurance. Some patients feel the care is spot on, while others find the bedside manner lacking.
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Verify your insurance coverage directly with your provider before the appointment to avoid surprise bills.
✓ What Works Well
✗ Areas to Improve
The front desk team is the heart of the office.
Doctors seem more interested in speed than patient care.
Billing practices feel opaque and frustrating.