12805 I-10, San Antonio, Texas, 78249
Patient experiences are highly polarized. Many praise the staff for their professionalism, speed, and kindness, especially in emergency situations. However, there are serious concerns regarding billing practices, communication, and occasional dismissive behavior from some doctors. The facility is often seen as a convenient but expensive option.
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Always verify your insurance coverage and potential out-of-pocket costs before visiting an ER.
✓ What Works Well
✗ Areas to Improve
Great for emergencies if you can afford it.
Staff is usually excellent.
Billing is a major pain point.