5585 La Centre Ave, Suite 500, Albertville, Minnesota, 55301
Patients generally appreciate the clinical care, with many citing Dr. Phipps as kind and thorough. The office is often praised for being efficient and using modern technology. However, there are recurring complaints about scheduling conflicts, last-minute cancellations, and a perceived 'corporate' feel that prioritizes volume over patient relationships. Some patients feel the staff can be pushy with sales pitches.
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✓ What Works Well
✗ Areas to Improve
Great clinical care, but the scheduling is a nightmare.
Dr. Phipps is the best dentist I've had.
Felt like a number rather than a patient.