Metro Dentalcare Albertville
5585 La Centre Ave, Suite 500, Albertville, Minnesota, 55301
Patients generally appreciate the clinical care, with many citing Dr. Phipps as kind and thorough. The office is often praised for being efficient and using modern technology. However, there are recurring complaints about scheduling conflicts, last-minute cancellations, and a perceived 'corporate' feel that prioritizes volume over patient relationships. Some patients feel the staff can be pushy with sales pitches.
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✓ What Works Well
- Dr. Phipps is highly regarded for her kindness
- Convenient online scheduling and text reminders
- Modern equipment and efficient procedures
✗ Areas to Improve
- Frequent scheduling issues and cancellations
- Perceived as a 'chain' with impersonal service
- Pushy sales tactics for products
- Why was my appointment canceled last minute?
- Are you in-network with my insurance?
Great clinical care, but the scheduling is a nightmare.
Dr. Phipps is the best dentist I've had.
Felt like a number rather than a patient.
- Category Health & Medical
- City Albertville
- State Minnesota
- Postcode 55301
- Country United States
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