Metro Dentalcare Elk River
18223 Carson Ct NW, Elk River, Minnesota, 55330
Metro Dentalcare Elk River is generally seen as a convenient and friendly practice. Patients appreciate the gentle care from hygienists like Stacy and the professionalism of Dr. Thogaru. However, there are recurring complaints about administrative issues, including billing errors, rigid cancellation policies, and a lack of personal touch compared to smaller practices. It is a solid choice for routine care but requires vigilance with billing.
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✓ What Works Well
- Gentle and thorough hygienists
- Convenient location and scheduling
- Professional and friendly clinical staff
✗ Areas to Improve
- Billing and collections issues
- Rigid appointment cancellation policies
- Can feel impersonal or corporate
- Do you accept my insurance?
- Why was my appointment canceled?
Stacy is the best hygienist ever.
Billing is a headache here.
Good care, but the corporate policies are frustrating.
- Category Health & Medical
- City Elk River
- State Minnesota
- Postcode 55330
- Country United States
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