2036 S Robert St, West St Paul, Minnesota, 55118
Patients generally love the clinical staff, highlighting the thoroughness and gentle nature of the hygienists and dentists. However, the front desk experience is a major pain point, with many reports of rude behavior and poor communication. While the dental work itself is often described as top-notch, the administrative hurdles and long wait times leave some feeling frustrated. It is a bit of a mixed bag where the clinical care is spot on, but the office management needs a serious tune-up.
We analyze 66 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The office offers a 'comfort menu' for anxious patients—ask for it if you're nervous.
✓ What Works Well
✗ Areas to Improve
Clinical team is great, but the front desk is a total letdown.
They really care about patient comfort during procedures.
Administrative issues make it hard to recommend despite the good dental work.