Metro Eye Care
794 Franklin Ave, Suite 201, Franklin Lakes, New Jersey, 07417
Patients have a lot of love for the doctors here, especially Dr. Pomerantz, who is described as thorough and kind. The clinical care is top-notch, but the front office seems to struggle with organization and timing. It's a place where you get great medical attention if you can handle the occasional administrative hiccup.
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Clarify your insurance coverage for refraction exams before your appointment to avoid surprise fees.
✓ What Works Well
- Excellent bedside manner
- Thorough eye exams
- Long-term patient trust
✗ Areas to Improve
- Long wait times
- Administrative disorganization
- Billing confusion
- Is the refraction exam covered by insurance?
- Why is the wait time so long?
Doctors are the best, but the front desk needs help.
Very thorough and explains everything clearly.
Great for long-term eye health management.
- Category Health & Medical
- City Franklin Lakes
- State New Jersey
- Postcode 07417
- Country United States
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