Public Infrastructure · Transit Center

METRO Regional Transit Authority

416 Kenmore Blvd, Akron, Ohio, 44301

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

Riders have mixed experiences with this transit authority. While some find the service convenient and the staff helpful, many complain about late buses, rude drivers, and poor communication. The lack of amenities like restrooms at some stops is a major point of contention for daily commuters.

Our Review Process
20
Most Relevant
11
Newest
20
Highest
20
Lowest

We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Ease 50/100
Staff Conduct 45/100
Pro Tip

The downtown transit center is the best place to get help; the staff there are generally much better than the phone support.

All-day passes
Security patrol
Pros & Cons

✓ What Works Well

  • Affordable passes
  • Helpful service desk staff
  • Safe transit center

✗ Areas to Improve

  • Late buses
  • Rude drivers
  • No public restrooms
Frequently Asked Questions
  • Why are the buses always late?
  • Where are the restrooms?
  • How do I track my bus?
User Feedback

Service is hit or miss

Drivers need better training

Great for getting around on a budget

Location Details
Street: 416 Kenmore Blvd
Neighborhood: Kenmore
City: Akron
State: Ohio
Postcode: 44301
Country: United States
Location
416 Kenmore Blvd, Akron, OH 44301
Quick Info
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