Metro Salon
Personal Care · Hair Salon

Metro Salon

4546 US-9, Howell Township, New Jersey, 07731

Google Maps Updated: 18 May 2026
Authenticity Score: 76/100
About

Metro Salon is a very polarizing business. Many clients love the affordable specials and the work of specific stylists like Reese and Hailey, often calling them amazing. However, there are significant complaints about hidden fees, aggressive upselling, and poor customer service, especially from management. It seems to be a place where you can get a great deal if you know what you're doing, but you need to be very careful about the final price.

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We analyze 78 public reviews for Metro Salon using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 70/100
Staff Behavior 60/100
Pro Tip

Always ask for a full price breakdown before starting your service to avoid unexpected charges.

Consistency: Low
Pricing: Confusing
Pros & Cons

✓ What Works Well

  • Affordable specials and packages
  • Some highly talented and friendly stylists
  • Convenient location

✗ Areas to Improve

  • Hidden fees and aggressive upselling
  • Poor customer service and management
  • Inconsistent quality
Frequently Asked Questions
  • Are the prices transparent?
  • Is it worth the membership?
  • Are there hidden fees?
User Feedback

Hit or miss service

Great deals if you're careful

Management needs improvement