MetroHealth Broadway Health Center
6835 Broadway Ave, Cleveland, Ohio, 44105
This clinic is a vital community resource, but it faces significant challenges. While some patients report positive experiences with specific doctors and nurses, there are frequent and serious complaints about unprofessional staff, long wait times, and poor communication. The administrative and billing processes are often described as chaotic, leading to significant frustration for many patients.
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Be prepared for long wait times and bring patience; the administrative side is often overwhelmed.
✓ What Works Well
- Vital community resource
- Some caring and professional providers
- Convenient location for some
✗ Areas to Improve
- Unprofessional and rude staff
- Extremely long wait times
- Chaotic administrative and billing processes
- Why is it so hard to reach someone?
- How long is the wait?
Great doctors, but the office is a mess
Expect long waits and poor service
Needs better front desk management
- Category Health & Medical
- City Cleveland
- State Ohio
- Postcode 44105
- Country United States
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