3701 Lorain Ave, Cleveland, Ohio, 44113
This location is highly polarizing. While some patients love the care they receive from specific doctors, many others report a 'free clinic' feel, poor communication, and extreme difficulty reaching the office by phone. The open-booth setup is a common complaint for those seeking privacy.
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Use the MyChart portal for communication, as phone lines are often unresponsive.
✓ What Works Well
✗ Areas to Improve
Staff is friendly but overwhelmed
Phone system is a nightmare
Open booths are uncomfortable