2015 Randolph Rd, UNIT 108, Charlotte, North Carolina, 28207
This practice is highly regarded for its clinical expertise and thorough eye care. Most patients are very satisfied with the doctors and the quality of care. However, there are recurring complaints about rude front-desk staff, billing issues, and long wait times, which can detract from the overall experience.
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The clinical staff is excellent; focus on your care plan and be patient with the admin.
✓ What Works Well
✗ Areas to Improve
Great clinical care
Professional and caring staff
Needs better customer service