Metrolina Medical Associates - Med Spa in Rock Hill
2670 Mills Park Dr, Suite 200, Rock Hill, South Carolina, 29732
Metrolina Medical Associates is a highly polarizing practice. Many patients love the individual providers, especially Dr. Kedar and Greg Mesa, for their compassionate and thorough care. However, there are frequent and severe complaints about the administrative side, including difficulty reaching the office by phone, poor follow-up, and billing issues. It is a place where the clinical care is often great, but the office management is a major source of stress for patients.
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If you have an urgent concern, try to visit the office in person if phone lines are unresponsive.
✓ What Works Well
- Compassionate and thorough providers
- Excellent care
- Friendly and knowledgeable nursing staff
✗ Areas to Improve
- Extremely difficult to reach by phone
- Poor administrative follow-up
- Billing and insurance issues
- Why can't I get a human on the phone?
- Are they accepting new patients?
Great doctors, but the office staff is a nightmare.
They don't return calls, very frustrating.
I love the providers, but the office management is terrible.
- Category Health & Medical
- City Rock Hill
- State South Carolina
- Postcode 29732
- Country United States
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