2670 Mills Park Dr, Suite 200, Rock Hill, South Carolina, 29732
Metrolina Medical Associates is a highly polarizing practice. Many patients love the individual providers, especially Dr. Kedar and Greg Mesa, for their compassionate and thorough care. However, there are frequent and severe complaints about the administrative side, including difficulty reaching the office by phone, poor follow-up, and billing issues. It is a place where the clinical care is often great, but the office management is a major source of stress for patients.
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If you have an urgent concern, try to visit the office in person if phone lines are unresponsive.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office staff is a nightmare.
They don't return calls, very frustrating.
I love the providers, but the office management is terrible.