116 Main St, #1, Marlborough, Massachusetts, 01752
Metrowest Dental Center receives mixed reviews. Many patients appreciate the clinical staff, particularly the hygienists and certain dentists, for their gentle and thorough care. However, the practice is plagued by recurring administrative issues, including poor scheduling, billing confusion, and rude front-desk interactions. Patients often feel like they are part of a 'production line' rather than receiving personalized care.
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✓ What Works Well
✗ Areas to Improve
Great hygienists
Billing is a nightmare
Scheduling is very disorganized