111 N Wabash Ave, Suite 1820, Chicago, Illinois, 60602
This practice is highly polarized. Many long-term patients praise Dr. Gracias for her thoroughness, expertise, and the modern, state-of-the-art facility. However, there are significant, vocal complaints regarding aggressive upselling, billing transparency, and poor communication. It seems to be a practice where the clinical quality is high for some, but the business practices leave others feeling taken advantage of.
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Always ask for a detailed breakdown of costs and confirm insurance coverage before agreeing to any 'extra' procedures.
✓ What Works Well
✗ Areas to Improve
Dr. Gracias is a perfectionist, but the billing is a headache.
Great for cosmetic work, but be careful with the treatment plans.
The office is beautiful, but I felt pressured into unnecessary services.