90 Vermont Ave, Oak Ridge, Tennessee, 37830
Dr. MacKay is highly regarded for his surgical skill, particularly in joint replacements. Many patients feel he is transparent and caring. However, there are notable complaints regarding communication, pain management, and administrative follow-up, which have left some patients feeling frustrated.
Be very clear about your pain management expectations during your pre-op consultation.
✓ What Works Well
✗ Areas to Improve
He gave me my mobility back.
Communication could be better.
Staff is very friendly.