4750 Valley View Blvd NW, Ste 20, Roanoke, Virginia, 24012
The agency experiences significant criticism regarding billing transparency, rate increases, and claim handling. While some customers report positive experiences with specific agents, many feel the company's automated systems and billing practices are problematic. The sentiment is heavily influenced by frustration over perceived unfair rate hikes and difficulty in reaching helpful support during claims.
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✓ What Works Well
✗ Areas to Improve
Geico is the worst insurance I ever had.
Carson saved me money.
Billing is a nightmare.