4600 Connecticut Ave NW, Suite 131, Washington, District of Columbia, 20008
This practice presents a mixed experience. Many long-term patients are deeply loyal to Dr. Landy, praising his skill and the stability of his staff. However, there is a significant and recurring pattern of complaints regarding aggressive upselling, billing transparency, and poor customer service. Patients often feel pressured into unnecessary procedures, leading to a lack of trust, despite the high quality of care provided by associate dentists.
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Always get a detailed, itemized treatment plan in writing before any procedure.
✓ What Works Well
✗ Areas to Improve
Billing is a nightmare
Great tech, but bad business
Feels like a scam