113 W National Rd, Englewood, Ohio, 45322
This agency has a very divided reputation. Long-term clients often praise Mike and his team for their personalized service and responsiveness, especially during claims. Conversely, a significant number of reviewers report major issues with communication, billing transparency, and difficulty reaching the office. Some feel the agency has lost its personal touch and is now focused more on sales than service. It seems to be a hit-or-miss experience depending on the specific agent you work with and the nature of your request.
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Always get policy details in writing and verify coverage specifics before signing.
✓ What Works Well
✗ Areas to Improve
Mike is great, but the office staff can be difficult.
Transparency regarding policy details is lacking.
Great service if you can get a hold of them.