Michael J. Gale, MD
672 W 400 S, Suite 101, Springville, Utah, 84663
This pediatric practice is generally well-loved for its caring and thorough doctors, particularly Dr. Mark and Dr. Townsend. However, there are significant complaints about the administrative side, including difficulty reaching the office, slow response times, and billing errors. It seems to be a practice where the medical care is excellent, but the business side of things has suffered since a recent merger.
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✓ What Works Well
- Caring and thorough pediatricians
- Great with children
- Convenient communication options
✗ Areas to Improve
- Difficult to reach the office by phone
- Slow response times
- Billing and administrative errors
- Why is it so hard to get a call back?
- Are the billing errors common?
Doctors are great, but the admin is a headache.
Love the care, but the system is frustrating.
Great pediatricians, but watch your bill.
- Category Health & Medical
- City Springville
- State Utah
- Postcode 84663
- Country United States
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