Michael J. Straker, M.D.
359 Centre St, # 1, Nutley, New Jersey, 07110
Dr. Straker is widely loved for his bedside manner and genuine care for his patients. Most patients feel comfortable and heard during their visits. However, there is a recurring theme of frustration regarding the billing staff and office management, which has caused some long-time patients to consider leaving.
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✓ What Works Well
- Dr. Straker has an excellent bedside manner
- Office is clean and inviting
- Staff is generally friendly
✗ Areas to Improve
- Billing department is often incompetent
- Some reports of rude office management
- Wait times can be long in the exam room
- Why am I being billed for a free annual checkup?
- Is the office manager always this difficult?
Dr. Straker is the best, but the billing staff is a nightmare.
I drive over an hour just to see him.
Great doctor, but the office management needs to get it together.
- Category Health & Medical
- City Nutley
- State New Jersey
- Postcode 07110
- Country United States
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