Michael Lieb, MD
2000 Grant Ave, Suite 102, Philadelphia, Pennsylvania, 19115
Dr. Michael Lieb is highly regarded for his medical skill and professional demeanor during procedures. Many patients feel safe and well-informed under his care. However, the office staff, particularly the front desk and management, receives frequent and harsh criticism for being rude, unorganized, and difficult to reach. While the clinical experience is often described as top-notch, the administrative hurdles and poor customer service significantly impact the overall patient experience.
We analyze 75 public reviews for Michael Lieb, MD using our data models and filter out spam to highlight only authentic feedback.
Focus on the doctor's skill during the procedure; don't expect much help from the front desk.
✓ What Works Well
- Skilled and professional doctor
- Clean surgical center
- Clear procedure explanations
✗ Areas to Improve
- Rude front desk staff
- Difficulty getting test results
- Poor communication regarding insurance
- Why is it so hard to get someone on the phone?
- Are the results available over the phone?
- Is the office manager helpful?
Dr. Lieb is great, but the staff is a nightmare.
The procedure was fast and painless.
Avoid if you need help from the front office.
- Category Health & Medical
- City Philadelphia
- State Pennsylvania
- Postcode 19115
- Country United States
