100 Kellie Dr, Smithfield, North Carolina, 27577
Dr. Madsen receives polarized reviews. Many patients find him to be a life-changing surgeon who is thorough and professional. Conversely, a significant number of patients report feeling rushed, unheard, or treated with a lack of empathy. The administrative experience is also a point of contention, with some reporting poor communication.
Come prepared with a written list of questions to make the most of your limited consultation time.
✓ What Works Well
✗ Areas to Improve
He changed my life with his surgery, but his bedside manner isn't for everyone.
I felt like a number rather than a patient.
Very knowledgeable, but I wish he spent more time listening.