Michael S Pfeiffer, DO
6301 University Commons, South Bend, Indiana, 46635
Dr. Pfeiffer is generally well-regarded for his knowledge and bedside manner, with many patients feeling well-cared for. However, there are significant complaints about administrative issues, including unreturned calls, poor communication, and occasional rudeness from the front desk. It's a place where the medical care is excellent, but the system is often frustrating.
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If you have a long wait, don't be afraid to politely ask for an update; the medical staff is usually much more helpful than the front desk.
✓ What Works Well
- Knowledgeable and caring doctor
- Effective treatment plans
- Friendly medical staff
✗ Areas to Improve
- Occasional administrative frustrations
- Some rude front desk staff
- Wait times can be long
- Why can't I get a call back?
- Is it always this hard to schedule?
The doctor is amazing, but the office staff is a nightmare.
Great care if you can get past the front desk.
I love my doctor, but I hate the scheduling process.
- Category Health & Medical
- City South Bend
- State Indiana
- Postcode 46635
- Country United States
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