Michael Urban, MD
6135 Lake Worth Rd, #100, Greenacres, Florida, 33463
Dr. Urban is widely respected for his clinical expertise and compassionate approach. Patients appreciate his willingness to listen and his thoroughness. However, the office is frequently criticized for poor administrative communication, unresponsiveness to phone calls, and issues with scheduling, which can be a significant source of frustration for patients.
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If you have an urgent need, try to follow up in person, as phone communication is often unreliable.
✓ What Works Well
- Highly knowledgeable and caring doctor
- Thorough and patient-centered care
- Professional and friendly clinical staff
✗ Areas to Improve
- Extremely poor phone communication
- Unresponsive to messages and follow-ups
- Inconsistent office staff professionalism
- Why is it so hard to get a call back?
- How can I get my prescription refilled?
Dr. Urban is the best, but the office staff is a nightmare.
Great clinical care, but be prepared to chase them for follow-ups.
I love the doctor, but the communication is frustrating.
- Category Health & Medical
- City Greenacres
- State Florida
- Postcode 33463
- Country United States
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